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Contact Push

Push Leadinfo contacts straight to your CRM

Users can now push contacts associated with identified companies to their CRM system. This includes personal and professional data points such as name, email, job title, and social profile URLs.

In this article, we'll discuss

 

What CRMS is the Leadinfo contact push available for?

  1. HubSpot
  2. Salesforce
  3. Microsoft Dynamics 365
  4. Pipedrive
  5. Teamleader Focus
  6. Odoo
  7. Salesloft
  8. Active Campaign
  9. ZOHO CRM
  10. Spotler

 

What data points can be pushed?

  • First name
  • Last name
  • Email address > Required
  • Job title
  • Department
  • Country
  • Linkedin (URL)
  • Xing (URL)
  • Twitter (URL)

Good to know 📝: A contact can only be pushed to a CRM when there is a relationship to a company. If the company does not yet exist in the CRM, the user must first link or create the company before the contact can be pushed.

How to set up the contact push

  1. Go to Settings → Integrations and connect the CRM integration.

Hubspot setup

2. "Contacts" tab appears automatically.

3. Configure field mapping in the Contacts tab 

contact push field mapping helpcentre. png

4. Default fields (First name, Last name, Email) are pre-enabled; extend as needed.

contact push field mapping 2 helpcentre-1

5. Start pushing contacts manually or via triggers.

Please note: If you are using HubSpot, for step 2, you must connect the secondary HubSpot integration from within the Contacts tab.

To use contact push with HubSpot, you will also need to connect a secondary integration, specifically for contacts. This will be shown in a second tab after you integrate, called 'contacts', as seen below.

contact push hubspot contacts helpcentre

How to push Leadinfo contacts

Manual Push

Users can manually push contacts from within a company profile in the Leadinfo inbox.

Flow:

  1. Navigate to Inbox → Company Profile.
  2. Locate the desired contact using search/filter options:
    • Search by name or job title
    • Filter by country
    • Filter by department
  3. Select one or more contacts via the multi-select.


contact push multi-select helpcentre


4. Click "Add to {CRM Name}".

contact push add to crm helpcentre
5. Confirm the contact push

contact push confirm helpcentre
Automated Push (via Triggers)

Users can automate contact pushes using Leadinfo's trigger system. This requires the use of a Persona (via Persona Builder) or Decision Making Unit filter, in the same way that you choose the persona or DMU for Autopilot.

contact push trigger helpcentre

Please note: A maximum of 5 contacts per company can be pushed using triggers.

You can see all information that has been sent over to the CRM in your sync overview. This will show whether the data has been sent over successfully, or if there are any errors.

GDPR Compliance

In order to stay GDPR compliant, if you are using the Contact Push feature, this information must be added into your privacy statement, to state that visitors data may be shared with your CRM. For more information on adding Leadinfo to your privacy statement, you can check out our article here.

 Please note 📝 The content of this article is not legal advice. Leadinfo acts as a data processor, while the customer is the data controller, retaining full control over all personal data. For guidance on GDPR-compliance, please consult your legal team.