--- title: How to set up WhatsApp forms description: It is possible to receive completed forms from the Leadbot directly into WhatsApp.  A great advantage of the WhatsApp form is that a customer never has to enter his phone number when requesting contac --- [Skip to content](https://help.leadinfo.com/en/whatsapp-forhow-to-set-up-whatsapp-formsms#main-content) - [English](https://help.leadinfo.com/en/whatsapp-forhow-to-set-up-whatsapp-formsms) - [Dutch](https://help.leadinfo.com/nl/hoe-bouw-je-whatsapp-formulieren) - [German](https://help.leadinfo.com/de/wie-werden-whatsapp-formulare-eingerichtet) English Show submenu for translations [![Leadinfo\_logo\_RGB\_Witte\_tekst-3.png\]](https://help.leadinfo.com/hs-fs/hubfs/Leadinfo_logo_RGB_Witte_tekst-3.png?width=135&height=28&name=Leadinfo_logo_RGB_Witte_tekst-3.png)](https://help.leadinfo.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://help.leadinfo.com/en/whatsapp-forhow-to-set-up-whatsapp-formsms) - [Dutch](https://help.leadinfo.com/nl/hoe-bouw-je-whatsapp-formulieren) - [German](https://help.leadinfo.com/de/wie-werden-whatsapp-formulare-eingerichtet) English Show submenu for translations Hi 👋 How can we help? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.leadinfo.com/en?hsLang=en) 2. [Capture Leads with Leadbot](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en) 3. [Forms & LeadGen Form](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#forms-leadgen-form) # How to set up WhatsApp forms It is possible to receive completed forms from the Leadbot directly into WhatsApp.  ### Why the WhatsApp form? A great advantage of the WhatsApp form is that a customer never has to enter his phone number when requesting contact. But you do receive his phone number! This is even more useful on **landing** pages that you use for **advertising campaigns on social media**, where 98% of the visitors are on mobile.  ![](https://help.leadinfo.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets5d84ac1604286364bc8f5b38images630f6ef390c29a3d732c3751file-MDpzRTP7Ag-1.png) Leadbot's contact icon is always visible on your landing page. With the click of a button, visitors leave their details via WhatsApp.  This greatly increases the number of conversions from your social media campaigns! Through the WhatsApp form, you can extract all the desired information from the visitor. ### How do you set this up? 1. Go to the **Leadinfo dashboard** and go to the form you want to receive via **WhatsApp**. 2. Click on the label in the widget or on 'edit' in the label of the form 3. Customize your form as desired. 4. Go to '**Send to**' open the dropdown and select '**WhatsApp**' 5. Add the WhatsApp number to which it should be sent. 6. Click **"Save".** ![Whatsapp form](https://help.leadinfo.com/hs-fs/hubfs/Whatsapp%20form.png?width=688&height=420&name=Whatsapp%20form.png) ### How do you display the WhatsApp form on a landing page? In the Leadbot overview in your account, you can add the WhatsApp form in 4 ways:  1. [Add](https://en.helpcenter.futy.io/article/226-2-leadbot-template-selecteren) the WhatsApp form as a new template 2. You can add another Leadbot template and edit the form in it\* 3. You can duplicate a Leadbot and then make adjustments in it\* 4. You can edit the form in a Leadbot already in your overview\* *For the last 3 options, you can set an existing form to 'send via WhatsApp'* Then you can use **conditions** to set which page you want to show it on, and you can also optionally set to show it only on mobile.  ![](https://help.leadinfo.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets5d84ac1604286364bc8f5b38images630f8a3a4cde766bbe140da8file-fjP7yxsHED-1.png) ### Do not attach via WhatsApp It is not technically possible (in WhatsApp) to request a file/attachment from the WhatsApp form on the website and send it directly via WhatsApp. However, the other 13 fields from the contact form are available for the WhatsApp form. 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