Why am I no longer receiving emails from Leadinfo?

If you are no longer receiving emails from Leadinfo, whether it be exports, or reports, this is most likely because we have received an email bounce notification from your email address.

There are many different reasons that can cause this, and it will temporarily block Leadinfo from being able to send emails to your account. 

You can check if your email has a bounce notification by going to the Users tab in the Settings page, and looking for a small red triangle, as seen below:

If you see this status, you can then click on 'Actions' and 'Remove bounce status'. This should then allow all emails from the Leadinfo portal to be deliverable again.