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FAQ
Answers to the most frequently asked questions
General
- What is the difference between Lead score and Audience Match?
- How do I edit my user details?
- How to use Query Parameters
- The difference between rules and groups
- What is the difference between Leadinfo and Google Analytics?
- How to Exclude Leadinfo from your Home Page
- I'm missing a functionality or integration, can you add it?
- Is there a public API available from Leadinfo?
- How can I track a button click or pop-up within Leadinfo
- What is a unique lead?
- I'm not receiving any Leadinfo Emails for my report or export
- The Impact of Google's IP protection on Leadinfo
- Is it possible to remove one of my websites in my account?
Portal
- FAQ: Screen recording
- Moving from triggers to segments
- What is the lead score?
- FAQ: Export function
- FAQ: E-mail Tracker
- FAQ: Leadinfo Dashboard
- How to turn on Screenrecording
- Pushing leads via a trigger to your CRM system
- My integration keeps synchronising
- How does the email verification work?
- How do I connect my partner LinkedIn to Leadinfo?
- My LinkedIn Audience keeps loading / building
- Why do I only have a few website visitors?
- The website which Leadinfo is tracking is renewed, what to do?
- Why does the tracker not verify?
- Why does my Google Ads show a ''no data'' notification?
- Why do I see companies in my report or dashboard which are not in my inbox?
- How do I remove my Microsoft Teams integration?
- Why are my campaign visitors not fully recognised?
Recognition
- Google Consent Mode and Leadinfo
- How can I opt out from recognition?
- Can I identify the person that visit my website?
- Can I use Leadinfo to identify international website visitors?
- How does Leadinfo identify visitors on my website?
- Does Leadinfo recognise mobile traffic?
- Does Leadinfo identify all visitors on my website?
- Can I exclude specific companies from recognition?