--- title: Disable confirmation email in the Leadbot description: With every request received via the Leadbot, a confirmation email is sent to the applicant as standard. This only happens when the applicant's email address is known. In the Leadbot builder there is a --- [Skip to content](https://help.leadinfo.com/en/disable-confirmation-email-in-the-leadbot#main-content) - [English](https://help.leadinfo.com/en/disable-confirmation-email-in-the-leadbot) - [Dutch](https://help.leadinfo.com/nl/bevestingsmail-uitzetten-in-de-leadbot) - [German](https://help.leadinfo.com/de/bestätigungs-email-im-leadbot-deaktivieren) English Show submenu for translations [![Leadinfo\_logo\_RGB\_Witte\_tekst-3.png\]](https://help.leadinfo.com/hs-fs/hubfs/Leadinfo_logo_RGB_Witte_tekst-3.png?width=135&height=28&name=Leadinfo_logo_RGB_Witte_tekst-3.png)](https://help.leadinfo.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://help.leadinfo.com/en/disable-confirmation-email-in-the-leadbot) - [Dutch](https://help.leadinfo.com/nl/bevestingsmail-uitzetten-in-de-leadbot) - [German](https://help.leadinfo.com/de/bestätigungs-email-im-leadbot-deaktivieren) English Show submenu for translations Hi 👋 How can we help? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.leadinfo.com/en?hsLang=en) 2. [Leadinfo Leadbot](https://help.leadinfo.com/en/leadinfo-leadbot?hsLang=en) 3. [Leadbot Forms](https://help.leadinfo.com/en/leadinfo-leadbot?hsLang=en#leadbot-forms) # Disable confirmation email in the Leadbot With every request received via the Leadbot, a confirmation email is sent to the applicant as standard. This only happens when the applicant's email address is known. In the Leadbot builder there is an option to disable this confirmation email. In this way, the applicant will no longer receive a confirmation email. You can indicate this separately for each form. ### How to disable the confirmation email? 1\. Go to the Leadbot in which you want to process this 2\. Go to the correct form in the Leadbot 3\. Click on '**Confirmation**' and slide out the toggle at the bottom (color gray) ![Confirmation email disable ](https://help.leadinfo.com/hs-fs/hubfs/Confirmation%20email%20disable%20.png?width=688&height=336&name=Confirmation%20email%20disable%20.png) ### Why turn off confirmation emails? Some customers would like to send their own email with their own branding, their own confirmation email or send an email with a download after leaving their details via the White Paper Leadbot. You can set up sending your own email in response to a request via the Leadbot via our Zapier integration. [👉 Activate Zapier Integration](https://help.leadinfo.com/en/zapier-integration-leadbot?hsLang=en) #### Automatically send a follow-up email to your Leads Use these zaps to have Leads automatically followed up via email in one of your campaigns. This includes making appointments, registrations, and requesting quotes. 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