If you notice that your Leadinfo inbox displays only a few website visitors, there could be several reasons for this. Below, we outline the most common factors that may affect your visitor tracking.
1. General low website traffic
A low number of website visitors may be due to general traffic-related issues, such as:
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Limited online visibility
If your website is not well-optimized for search engines (SEO), it may rank lower on Google, making it harder for companies to find you.
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Lack of marketing efforts
If you are not actively promoting your website through online advertising, social media, or email campaigns, it may result in fewer visitors.
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Industry trends and seasonality
Certain sectors experience fluctuations in website traffic due to, for example, seasonal trends.
2. Issues with the Leadinfo tracker
If your website usually has more visitors, but you notice a sudden drop in Leadinfo, this may be due to problems with the tracking setup:
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The tracker may not be properly installed
Ensure that the Leadinfo tracker is correctly installed and active on your website. If the script has been removed or incorrectly placed, visitors will not be recorded.
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Cache is still identifying
If you recently implemented or reinstalled the Leadinfo tracker, the cache of the website may still be processing data. This could temporarily delay visitor identification.
3. Troubleshooting and resolution steps
If you suspect an issue with your Leadinfo tracker, follow these steps:
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Check if the Leadinfo script is installed correctly
You can do this by reviewing your website's source code. Open your browser's developer tools (often accessible via right-click and 'Inspect'), go to the 'Network' tab, type 'LI-' in the search bar, and press 'Command + R' to refresh the page. This will help you verify whether the Leadinfo code is present and functioning correctly.
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Clear the cache
If the tracker was recently reinstalled, clearing the cache of the website or waiting a short period might help.
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Contact Leadinfo support
If you are unsure about the issue, our support team is happy to assist in troubleshooting and ensuring your tracking is functioning correctly. You can easily reach us at support@leadinfo.com.