SuperOffice integration

Easily connect Superoffice with Leadinfo

Once you connected the accounts, you can add a note with the visited pages within SuperOffice. Allowing you to have access to valuable insights of your website visits in SuperOffice!

In this article we'll discuss:

Why Connect SuperOffice to Leadinfo

Before you set up the integration, let's dive deeper into what the benefits of connecting SuperOffice to Leadinfo. First and foremost, with the integration you can:

πŸ”— Link website visitors to existing companies within SuperOffice

πŸ†• Send a website visitor of as a new company within SuperOffice

πŸ’» View the visited pages of said company within SuperOffice

 

This allows you to integrate the information from Leadinfo into your current sales flow. 

Good to know πŸ“ When you connect a company, Leadinfo sends the most recent visit to SuperOffice. Future visits are always shared.

How do I set up the SuperOffice integration?

Step 1: Log in to the Leadinfo portal and go to settings.


Step 2:
Under integrations, select β€œSuperOffice”.

Step 3: Click on "Connect to SuperOffice".

Step 4: Login with your SuperOffice data and give Leadinfo permission to access your SuperOffice environment.





Step 5: Once you've linked SuperOffice to Leadinfo you can change the settings of the integration. Determine;

  • If you want to automatically link your website visitors to companies in your CRM
  • If you want to send over the website visits to your CRM as a note in the company profile
  • In what language the notes need to be placed in
  • What fields you want to send to SuperOffice. Click here to learn more on how to set up these fields. 

 

How do I automatically send/connect leads to SuperOffice


We will only send data to SuperOffice when you have connected a company. You can either connect a company manually or automatically. Follow the below steps to automatically send leads to SuperOffice.

Step 1: Think about what companies you want to send to SuperOffice. You can use these questions to get a clear view on what companies are interesting for you.

  • What company characteristics does an interesting company have? 
    Do you focus on specific branches or specific sizes?
  • What kind of behaviour do they need to show?
    Think about the number of pages, or what pages an interesting company needs to visit.

Step 2: Based on the questions in step 1 you can start setting up your trigger. Navigate to "Triggers" and create a new trigger.


Step 3: Determine the rules a company needs to meet in order to be sent over toy our CRM. In the example below we only want to send over companies from the UK, with more than 5 employees and who have visited our pricing page.


Step 4: 
Under "Action" select the CRM system you've installed in step 1 and determine what you want to do:

  • Create new companies - Leadinfo will immediately create a new company within your CRM system.
  • Connect with existing companies - Leadinfo will only connect the website visitors to an existing company within your CRM
  • Create new or connect with existing companies  - Leadinfo will either create a new company or, if the company already exists, connect the company to the existing company within your CRM. 


    Good to know πŸ“: Leadinfo will check on several data point if a company already exists in your CRM. Data points such as domain, phone number, chamber of commerce number etc. 

     

    Step 5: Select who should be the company owner within your CRM system and enable the action. 

     

    Step 6: Make sure you save the trigger by switching the toggle in the top right corner and click β€œSave”.

     

    For example, say we want to create a new company when it is a new lead or connect the company to an existing company within your CRM. By doing so, the future website visits will be shared as. note within your CRM system. 

     

     


    How do I connect companies from Leadinfo to SuperOffice?

    No data is shared with SuperOffice until you connect a company. You can do this from the company profile in the inbox.

     

    Step 1: Go to the company profile you want to connect.

     

    Step 2: Click on the button "Link to SuperOffice" in the right corner.

     

    Step 3: Connect the company to SuperOffice. You can do this in two ways:

     

    Step 3a: Does the company already have a profile in SuperOffice? Search for the company you would like to connect it to and click on "Link".

     

    Step 3b: Do you want to create a new company in SuperOffice? Select the correct account manager, give the company a name (prefilled) and click on "Create and link".


    Step 4: You will immediately find the company in SuperOffice.