--- title: Troubleshooting the HubSpot integration description: Are you experiencing issues with the HubSpot integration? Check out this article to find an answer to your issues!  When you connect your website visitors to companies in HubSpot, Leadinfo will place --- [Skip to content](https://help.leadinfo.com/en/troubleshooting-the-hubspot-integration#main-content) - [English](https://help.leadinfo.com/en/troubleshooting-the-hubspot-integration) - [Dutch](https://help.leadinfo.com/nl/problemen-met-hubspot-oplossen) - [German](https://help.leadinfo.com/de/fehlerbehebung-bei-der-hubspot-integration) English Show submenu for translations [![Leadinfo\_logo\_RGB\_Witte\_tekst-3.png\]](https://help.leadinfo.com/hs-fs/hubfs/Leadinfo_logo_RGB_Witte_tekst-3.png?width=135&height=28&name=Leadinfo_logo_RGB_Witte_tekst-3.png)](https://help.leadinfo.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://help.leadinfo.com/en/troubleshooting-the-hubspot-integration) - [Dutch](https://help.leadinfo.com/nl/problemen-met-hubspot-oplossen) - [German](https://help.leadinfo.com/de/fehlerbehebung-bei-der-hubspot-integration) English Show submenu for translations Hi 👋 How can we help? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.leadinfo.com/en?hsLang=en) 2. [Troubleshooting](https://help.leadinfo.com/en/troubleshooting?hsLang=en) 3. [Integrations](https://help.leadinfo.com/en/troubleshooting?hsLang=en#integrations) # Troubleshooting the HubSpot integration Are you experiencing issues with the HubSpot integration? Check out this article to find an answer to your issues!  > #### The website visits are not visible in HubSpot When you connect your website visitors to companies in HubSpot, Leadinfo will place the website visits in the company profile. Allowing you to access valuable Leadinfo data within HubSpot. Please note that we will only send website visits after the connection is made.  In order to see the website visits in HubSpot, you'll need to make sure that Leadinfo is selected in the Activity filter.    ![](https://help.leadinfo.com/hubfs/Group%20553-png.png)   > #### Leadinfo doesn't retrieve any data from HubSpot When Leadinfo does not retrieve companies or account manager from HubSpot you might need to wait a few minutes. After you've made the connection, we will synchronise all the data. Depending on the amount of data in your CRM it can take, a few minutes up to a few hours.  If after a few hours the data is not retrieved, we recommend disconnecting the integration and reconnect it again.    - [Installing Leadinfo](https://help.leadinfo.com/en/installing-leadinfo?hsLang=en#main-content) - [Starting your trial period at Leadinfo](https://help.leadinfo.com/en/installing-leadinfo?hsLang=en#starting-your-trial-period-at-leadinfo) - [Add Leadinfo to your privacy statement](https://help.leadinfo.com/en/installing-leadinfo?hsLang=en#add-leadinfo-to-your-privacy-statement) - [Leadinfo Tracking Code](https://help.leadinfo.com/en/installing-leadinfo?hsLang=en#leadinfo-tracking-code) - [Ways to install Leadinfo](https://help.leadinfo.com/en/installing-leadinfo?hsLang=en#ways-to-install-leadinfo) - [Starting with Leadinfo](https://help.leadinfo.com/en/starting-with-leadinfo?hsLang=en#main-content) - [Step 1: Give your colleagues access](https://help.leadinfo.com/en/starting-with-leadinfo?hsLang=en#step-1-give-your-colleagues-access) - 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