1. Help Centre
  2. Leadinfo Autopilot
  3. LinkedIn & Email Account information

How does email automation work and why is authorization needed?

When setting up email automation through Autopilot, you may notice a prompt requesting authorization for read and write access to your email. This step is crucial for enabling seamless integration, but we understand you may have questions about how it works and what this means for your privacy. Below, we’ll break down the process in detail to address your concerns.

Why does Autopilot need access to your email?


To integrate your email with Autopilot, the system subscribes to notifications from your mailbox. This setup allows Autopilot to be informed of new incoming emails without continuously accessing your mailbox directly. Here’s how it works:

1. Real-time notifications

  • When a new email arrives, the system receives a notification from your email provider.
  • This eliminates the need for frequent mailbox scans, ensuring efficient and timely processing.
2. Email relevance check
  • Once notified, Autopilot retrieves basic details of the new email.
  • The system evaluates whether the email is connected to an active campaign or a known contact in your Leadinfo Autopilot account.
3. Action based on relevance:
  • If the email is relevant, it is processed and logged under the associated contact in your system.
  • If it’s not relevant, the email is ignored, leaving it untouched in your inbox.

How is your privacy protected?


We understand that granting access to your email can raise privacy concerns. Autopilot takes several steps to ensure your data remains secure and private throughout the process:

Limited access: The authorization only allows Autopilot to process emails related to campaigns or contacts. Irrelevant emails are neither stored nor acted upon.
  
Data security: Autopilot complies with industry-standard security protocols, which was also confirmed by a Google audit, to safeguard your email account and its content.

Transparency: At no point does Autopilot access or modify emails outside the scope of your campaigns or automation workflows.

How to Grant Authorization**

During the setup process, follow the prompts to grant the required permissions. This typically involves:

  1. Logging into your email account through a secure connection.
  2. Approving the requested permissions for Autopilot.
  3. Confirming the integration is active.

Need Assistance?


If you have any further questions or concerns about the setup process or privacy, feel free to reach out to our support team. We’re here to help ensure a smooth and secure experience with Autopilot.

By understanding the purpose and benefits of email automation, we hope you feel confident in using Autopilot to streamline your email workflows while maintaining control over your privacy.