---
title: "FAQ: Leadinfo Gmail E-mail Tracker"
description: Find an answer to the Frequently Asked Questions on the Gmail E-mail tracker.
---

[Skip to content](https://help.leadinfo.com/en/leadinfo-email-tracking#main-content)

- [English](https://help.leadinfo.com/en/leadinfo-email-tracking)
- [Dutch](https://help.leadinfo.com/nl/leadinfo-email-tracking)
- [German](https://help.leadinfo.com/de/leadinfo-e-mail-tracking)

English

Show submenu for translations

[![Leadinfo\_logo\_RGB\_Witte\_tekst-3.png\]](https://help.leadinfo.com/hs-fs/hubfs/Leadinfo_logo_RGB_Witte_tekst-3.png?width=135&height=28&name=Leadinfo_logo_RGB_Witte_tekst-3.png)](https://help.leadinfo.com/?hsLang=en)

Open main navigation

Close main navigation

- - [English](https://help.leadinfo.com/en/leadinfo-email-tracking)
    - [Dutch](https://help.leadinfo.com/nl/leadinfo-email-tracking)
    - [German](https://help.leadinfo.com/de/leadinfo-e-mail-tracking)

  English
  
  Show submenu for translations

 Hi 👋 How can we help?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://help.leadinfo.com/en?hsLang=en)
2. [Follow Up & Sell](https://help.leadinfo.com/en/follow-up-sell?hsLang=en)
3. [Email Tracking](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#email-tracking)

# FAQ: Leadinfo Gmail E-mail Tracker

## Find an answer to the Frequently Asked Questions on the Gmail E-mail tracker.

#### Can I have insights into how effective my email activities are?

#### Yes, the Leadinfo E-mail tracker provides insights into the effectiveness of your email activities. You can use the E-mail tracker integration when using a Gmail account.

#### **What features does the Leadinfo E-mail tracker offer?**

The Leadinfo E-mail tracker allows you to:

- Track interactions of your cold email efforts within Gmail
- Easily spot leads that visit your website through your sales emails
- Exactly see what pages a person visited
- Create segments and automation based on visits from your sales e-mails.

#### **How do I set up email tracking with Leadinfo?**

Just below we’ll show you how to set up e-mail tracking and where you can find [the information within Leadinfo.](https://help.leadinfo.com/en/leadinfo-email-tracking#Email-info-leadinfo)

**Please note**: In order to use e-mail tracking you need to ensure that you are GDPR-compliant. Read more about GDPR compliance whilst using the e-mail tracking in [this article](https://help.leadinfo.com/en/gdpr-and-leadinfo-e-mail-tracking-everything-you-need-to-know?hsLang=en). 

<https://help.leadinfo.com/en/leadinfo-email-tracking#Outlook-desktop>

#### Install E-mail Tracking for Gmail

**Step 1:** Head to E-mail Tracking in the portal to download the most recent Google Chrome extension

![](https://help.leadinfo.com/hs-fs/hubfs/image-png-Dec-30-2025-10-45-22-1698-AM.png?width=670&height=136&name=image-png-Dec-30-2025-10-45-22-1698-AM.png)

**Step 2:** Add the extension to Chrome. Google will automatically direct you to your Gmail.

![](https://help.leadinfo.com/hs-fs/hubfs/image-png-Aug-08-2023-01-02-02-4261-PM.png?width=500&height=166&name=image-png-Aug-08-2023-01-02-02-4261-PM.png)

**Step 3:** In your email, you will now find Leadinfo Logo on the right sidebar. Click on the Logo and enable the extension to start tracking your emails! 

![](https://help.leadinfo.com/hs-fs/hubfs/image-png-Aug-08-2023-01-02-36-5493-PM.png?width=200&height=311&name=image-png-Aug-08-2023-01-02-36-5493-PM.png)

**Step 4:** Determine what you want to do:

- **Track new e-mails by default:** Select this option if you automatically want to track all e-mail send. If you turn this off you can determine to track the e-mail when you create a new e-mail.
- **Track the links in your e-mails:** Select this option if you want to track if someone clicks on the links in your e-mail. If you turn this on you will see the exact pages the lead visits after they clicked through in your e-mail.

**Step 5:** You will now see two checkmarks next to each e-mail.

- If one check mark is coloured the email is tracked but not yet opened
- If two checkmarks are coloured, the email is tracked and has been opened.

![](https://help.leadinfo.com/hubfs/image-png-Aug-17-2023-02-02-16-3789-PM.png)

Hover over the checkmark to view detailed information on when the e-mail was opened for the first time, when it was opened for the last time and how often someone clicked on the URL. 

#### ![](https://help.leadinfo.com/hs-fs/hubfs/image-png-Aug-17-2023-02-02-21-9042-PM.png?width=292&height=173&name=image-png-Aug-17-2023-02-02-21-9042-PM.png)

 

#### **How can I find email tracking information within Leadinfo?**

Now that you have set up the extension, you can start identifying the leads that visit your website through your sales mails. Within Leadinfo you can filter based on the e-mail tracker activity! 

If a lead visits the website through one of your cold e-mails, and you've set up the e-mail tracker extension an E-mail Icon is added to the company in the inbox. As seen in the image below. 

![](https://help.leadinfo.com/hubfs/image-png-Aug-08-2023-01-36-41-4018-PM.png)

Once you click on a company profile you will see the email address above the activity as seen below.

![](https://help.leadinfo.com/hubfs/image-png-Aug-08-2023-01-55-32-0449-PM.png)

Opens and clicks of a tracked email can also be found in the company profile. ![](https://help.leadinfo.com/hubfs/image-png-Aug-18-2023-01-02-11-0468-PM.png)

#### View all E-mail Tracker visitors in the inbox

Easily create an overview of visitors visiting your website through your cold emails.

**Step 1:** In the Leadinfo inbox, click on "**Advanced Filters**" and click on "+Add filter".

![](https://help.leadinfo.com/hs-fs/hubfs/image-png-Aug-08-2023-02-00-51-9882-PM.png?width=350&height=381&name=image-png-Aug-08-2023-02-00-51-9882-PM.png)

**Step 2 :** From the list of filters, select the filter "**Medium**". Here you'll need to select "**Email Tracker**".

**![](https://help.leadinfo.com/hs-fs/hubfs/image-png-Aug-08-2023-02-01-47-7376-PM.png?width=300&height=362&name=image-png-Aug-08-2023-02-01-47-7376-PM.png)**

**Step 3 :** Apply the filter to see all the leads visiting your website through your sales emails. 

![](https://help.leadinfo.com/hs-fs/hubfs/image-png-Aug-08-2023-02-03-06-3547-PM.png?width=300&height=361&name=image-png-Aug-08-2023-02-03-06-3547-PM.png)

 

- [Getting Started](https://help.leadinfo.com/en/getting-started?hsLang=en#main-content)

    - [How Leadinfo works](https://help.leadinfo.com/en/getting-started?hsLang=en#how-leadinfo-works)
    - [Install the tracking code](https://help.leadinfo.com/en/getting-started?hsLang=en#install-the-tracking-code)
    - [Privacy statement and cookie banner](https://help.leadinfo.com/en/getting-started?hsLang=en#privacy-statement-and-cookie-banner)
    - [Check your installation](https://help.leadinfo.com/en/getting-started?hsLang=en#check-your-installation)
    - [Your first steps](https://help.leadinfo.com/en/getting-started?hsLang=en#your-first-steps)
- [See Who’s Visiting](https://help.leadinfo.com/en/see-whos-visiting?hsLang=en#main-content)

    - [How company recognition works](https://help.leadinfo.com/en/see-whos-visiting?hsLang=en#how-company-recognition-works)
    - [Your Inbox & Company Profiles](https://help.leadinfo.com/en/see-whos-visiting?hsLang=en#your-inbox-company-profiles)
    - [Tags & Segments](https://help.leadinfo.com/en/see-whos-visiting?hsLang=en#tags-segments)
    - [Dashboard, Reports & Exports](https://help.leadinfo.com/en/see-whos-visiting?hsLang=en#dashboard-reports-exports)
- [Capture Leads with Leadbot](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#main-content)

    - [Getting Started with the Leadbot](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#getting-started-with-the-leadbot)
    - [Building a Leadbot](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#building-a-leadbot)
    - [Customise Your Leadbot](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#customise-your-leadbot)
    - [Forms & LeadGen Form](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#forms-leadgen-form)
    - [WhatsApp Business](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#whatsapp-business)
    - [Submissions & Notifications](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#submissions-notifications)
    - [Leadbot integrations](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#leadbot-integrations)
    - [Leadbot Analytics](https://help.leadinfo.com/en/capture-leads-with-leadbot?hsLang=en#leadbot-analytics)
- [Follow Up & Sell](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#main-content)

    - [Follow-up Best Practices](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#follow-up-best-practices)
    - [Find the Right Contacts](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#find-the-right-contacts)
    - [Get Started with Autopilot](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#get-started-with-autopilot)
    - [Autopilot Campaigns](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#autopilot-campaigns)
    - [Manage your Autopilot Leads](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#manage-your-autopilot-leads)
    - [Email Tracking](https://help.leadinfo.com/en/follow-up-sell?hsLang=en#email-tracking)
- [CRM Integrations](https://help.leadinfo.com/en/crm-integrations?hsLang=en#main-content)

    - [Connect your CRM](https://help.leadinfo.com/en/crm-integrations?hsLang=en#connect-your-crm)
    - [Most Used CRM Integrations](https://help.leadinfo.com/en/crm-integrations?hsLang=en#most-used-crm-integrations)
    - [All Other CRMs](https://help.leadinfo.com/en/crm-integrations?hsLang=en#all-other-crms)
    - [Use Your CRM Data in Leadinfo](https://help.leadinfo.com/en/crm-integrations?hsLang=en#use-your-crm-data-in-leadinfo)
    - [Troubleshooting CRM Integrations](https://help.leadinfo.com/en/crm-integrations?hsLang=en#troubleshooting-crm-integrations)
- [Grow with Marketing](https://help.leadinfo.com/en/grow-with-marketing?hsLang=en#main-content)

    - [Measure your Campaigns](https://help.leadinfo.com/en/grow-with-marketing?hsLang=en#measure-your-campaigns)
    - [Analytics & Google Ads](https://help.leadinfo.com/en/grow-with-marketing?hsLang=en#analytics-google-ads)
    - [Persona Insights](https://help.leadinfo.com/en/grow-with-marketing?hsLang=en#persona-insights)
    - [Target the Right Companies](https://help.leadinfo.com/en/grow-with-marketing?hsLang=en#target-the-right-companies)
- [Automate Your Workflow](https://help.leadinfo.com/en/automate-your-workflow?hsLang=en#main-content)

    - [Triggers](https://help.leadinfo.com/en/automate-your-workflow?hsLang=en#triggers)
    - [Notifications in Your Team Tools](https://help.leadinfo.com/en/automate-your-workflow?hsLang=en#notifications-in-your-team-tools)
    - [Zapier, Make & n8n](https://help.leadinfo.com/en/automate-your-workflow?hsLang=en#zapier-make-n8n)
    - [Website Personalisation](https://help.leadinfo.com/en/automate-your-workflow?hsLang=en#website-personalisation)
    - [API & Data Access](https://help.leadinfo.com/en/automate-your-workflow?hsLang=en#api-data-access)
- [Manage Your Account](https://help.leadinfo.com/en/manage-your-account?hsLang=en#main-content)

    - [Users & Access](https://help.leadinfo.com/en/manage-your-account?hsLang=en#users-access)
    - [Subscription & Billing](https://help.leadinfo.com/en/manage-your-account?hsLang=en#subscription-billing)
    - [Websites & Tracking Settings](https://help.leadinfo.com/en/manage-your-account?hsLang=en#websites-tracking-settings)
    - [Emails & Notifications](https://help.leadinfo.com/en/manage-your-account?hsLang=en#emails-notifications)
- [GDPR & Compliance](https://help.leadinfo.com/en/gdpr-compliance?hsLang=en#main-content)

    - [Leadinfo & GDPR](https://help.leadinfo.com/en/gdpr-compliance?hsLang=en#leadinfo-gdpr)
    - [Opt Out & Exclusions](https://help.leadinfo.com/en/gdpr-compliance?hsLang=en#opt-out-exclusions)
    - [Cookies & Consent](https://help.leadinfo.com/en/gdpr-compliance?hsLang=en#cookies-consent)
    - [Email Tracking & Outreach](https://help.leadinfo.com/en/gdpr-compliance?hsLang=en#email-tracking-outreach)
- [Tips & Support](https://help.leadinfo.com/en/tips-support?hsLang=en#main-content)

    - [Webinars & Academy](https://help.leadinfo.com/en/tips-support?hsLang=en#webinars-academy)
    - [General Questions & Feedback](https://help.leadinfo.com/en/tips-support?hsLang=en#general-questions-feedback)
- [How does Leadinfo work?](https://help.leadinfo.com/en/how-does-leadinfo-work?hsLang=en)

[![Leadinfo\_logo\_RGB\_Witte\_tekst-May-13-2023-10-03-08-9010-AM](https://help.leadinfo.com/hs-fs/hubfs/Leadinfo_logo_RGB_Witte_tekst-May-13-2023-10-03-08-9010-AM.png?width=200&height=41&name=Leadinfo_logo_RGB_Witte_tekst-May-13-2023-10-03-08-9010-AM.png "Leadinfo_logo_RGB_Witte_tekst-May-13-2023-10-03-08-9010-AM")](http://leadinfo.com)

Resources for Winners

[Terms & Conditions](https://www.leadinfo.com/en/eula/)  
                                                                                                                  [Privacy Policy](https://www.leadinfo.com/en/legal/privacy/)