In this article, we will answer the frequently asked questions on our export functionality. Are running into any issues? Make sure to read the below questions.
Would like to have more info on how the export functionary works? Check out this article, in which we explain it in detail.
I cannot find a company in the export, but it is visible in my inbox. How is this possible?
You can export information from Leadinfo until yesterday 23:59. This means that companies that visited your website today, will be shown in the export functionality tomorrow.
Can I create an export of a specific week?
Currently, it is not possible to create an export of a specific week. It is possible to create an export of a specific month. Once you have downloaded the file, you can filter in Excel on the specific period you would like to see. In this article, you can find more information on how to create an export for a specific month.
Can I create an export of companies that visited a specific page?
Yes, that is possible! On the left side of our export functionality, you can enter a specific page. Our system will then look at all the companies who have visited that page. You can find more info on this here.
Can I export email addresses?
Yes! However, it is only possible to export the general email address of the company. When you are in the overview of your export, you can select the columns you would like to export on the left side. If you select email addresses, the column will become visible in the export overview.
How do I organize the Excel file?
When you click on export. You will download a .csv file with all the information in one column. Via the below steps, you can create a better overview.
Select Column A by clicking on it
Go to "Data" and select "Text to columns"
Select "Delimited" and click "Next"
Make sure you only select "Comma" and deselect the other options
Click on "Finish"
Excel will now put all the information in separate columns.
A detailed explanation including a video can be found here.